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RETURNS POLICY
Our Returns and Refund Policy at Enlightened Movie Posters is designed to ensure a straightforward and satisfying experience for our valued customers.
- Returns Period:
You have a generous window of 14 calendar days from the date of receiving your item to initiate a return. - Eligibility Criteria:
For a return to be accepted, the item must remain unused and in its original condition, complete with the original packaging. We require photographic evidence to support your return request, along with a valid receipt or proof of purchase. - Refund Process:
Upon receiving your returned item, our team will promptly inspect it. We’ll keep you informed throughout the process, providing updates on the status of your refund or any necessary replacements. - Refund Disbursement:
If your return is approved, we’ll initiate the refund process to your original method of payment, whether it’s a credit card or another form of payment. The timing of the refund’s arrival is subject to your card issuer’s policies.
We aim to make your return and refund experience as seamless and hassle-free as possible. If you have any questions or need further assistance, please don’t hesitate to contact our customer support team.